Assistance

Contact Us

Call

For a question regarding your online order, contact a Neiman Marcus associate for assistance 24 hours a day, 7 days a week.
1.888.888.4757

Email

Prefer electronic inquiries? We can send answers to your inbox.

Question or Concern:

Email us

Chat

Connect with live assistance online anytime. Customer service is just a click away.
Chat with Us

Write

Please send your written comments and inquiries to us by mail:

NM Customer Care
P.O. BOX 650589
Dallas, TX 75265-0589

More Ways to Contact Us

NM Credit Services

For automated account information, to change your account address, or for other account services, call anytime.
1.800.685.6695

Order Status

For a question regarding order status, check status online (registered customers only) or contact us by phone, chat, or email.

Designer Representatives

Representing a designer or label? We'd love to hear ideas on how we can work together.
1.800.937.9146

Vendor Opportunites

Online & Catalog
1.972.401.6522

Stores
1.800.937.9146