Assistance

Contact Us

Call

For a question regarding your online order, contact a Neiman Marcus associate for assistance 24 hours a day, 7 days a week.

General Assistance     1.888.888.4757
Mobile Wallet     1.800.720.1613

Email

Prefer electronic inquiries? We can send answers to your inbox.

Question or Concern:

Email us

Chat

Connect with live assistance online anytime. Customer service is just a click away.
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More Ways to Contact Us

NM Credit Services

For automated account information, to change your account address, or for other account services, call anytime.
1.800.685.6695

Order Status

For a question regarding order status, check status online (registered customers only) or contact us by phone, chat, or email.

Designer Representatives

Representing a designer or label? We'd love to hear ideas on how we can work together.
1.800.937.9146

Vendor Opportunites

Online & Catalog
1.972.401.6522

Stores
1.800.937.9146