NEIMAN MARCUS SERVICES
Shopping
Made Personal
Relationships are at the heart of every meaningful experience. That’s why we’ve designed thoughtful, innovative services to ensure shopping with us is always remarkable.
Ways To Shop
With personalized recommendations, quick pickups, and one-on-one shopping experiences, we make it easy to get your style, your way.
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With Style Advisors
Whether you’re looking for a wardrobe refresh, new ways to wear your basics, or gift ideas, our style advisors are ready to assist. If you already know what you want, send your shopping bag to your style advisor for help with styling tips and checkout. If you don’t have a style advisor yet, fill out our Q&A, and we’ll pair you with someone uniquely suited to your needs.
Click & Collect
Get your items faster with free in-store or curbside pickup. Simply place your order online or through a style advisor, and we’ll let you know when it’s ready. Then, you can pick it up however works best for you—in our stores (if you want to browse a bit) or at curbside, where you’ll be on your way again in no time. We accept returns at curbside pickup, too, as long as you have a receipt.
Services That Make A Difference
Partnering with you, our goal is to extend the life of 1 million items by 2025 through circular services such as alterations, resale, donations, and repair.
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Repair & Restore
Refurbish your well-loved shoes, handbags, and jewelry while reducing your impact on the planet.
Resell with Fashionphile
Prevent unnecessary waste by reselling your designer handbags and accessories.
Support Give Back Box
Extend the life of the looks you love by donating them to someone in need.
More Next-Level Services
From in-person events to philanthropic opportunities, gift services to catering, we’re here for you.
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Neiman Marcus Gift Cards
A Neiman Marcus Gift Card® eliminates all the guesswork and never disappoints. It’s available in any denomination and can be delivered as a traditional card or virtually (a great last-minute option).
Gift Packaging
Have the best-dressed gifts for every occasion with our sophisticated gift boxes, tied with a shimmery ribbon. The service is $7.50 per gift and free for InCircle members Circle 3 and above. Need another option? Our redesigned shopping bags can do double duty as gift bags.
Catering & Gourmet Food
Host an unforgettable event—effortlessly. Order online, and we’ll deliver everything right to your door, or contact your nearest store to have our restaurants cater your celebration.
Studio Services
We provide wardrobe assistance to stylists and costume designers for film, television, and print projects. Contact your store for more information.
Your Delivery Options
We offer free standard shipping every day, but there’s more to great delivery than that. Our convenient options include quick-ship choices designed for last-minute shoppers and FedEx pickup locations for when you’re not at home or just want a little extra security.
In-Store Events
If you’re looking for inspiration, styling tips, new collection reveals, and more, you won’t want to miss our entertaining and informative in-store events. RSVP to reserve your spot.
Bridal Salon
Wherever you are, the experts in our downtown Dallas store can help you find THE dress. Call to make an appointment—virtual or in store—to explore our extraordinary collection of designer gowns or to talk to a style advisor about all the ways we can make your big day special.
Complimentary Facials
Let our expert aestheticians treat you to a day of rejuvenation, with complimentary services that include a variety of facials, makeup application, and more.
Your Questions Answered
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I'm craving your popovers. Are your restaurants open? Are you catering?
Our restaurants are open for in-person dining and/or to-go orders, and we are offering catering in some locations, all as CDC protocols allow.
I’d like to try some beauty products before I buy them. Can I do that?
Yes. When you visit us in our stores, we’ll be happy to help you with beauty product sampling and makeup application. If you’d like to have samples to try at home, contact your style advisor or request samples during your visit.
Do you offer alterations?
Yes! When you visit us in our stores, our in-store experts will see to it that your purchases are tailored to fit perfectly. Contact your store or style advisor for more information or to make an appointment.
Do you offer spa and salon services? Are they available now?
Our premier salons are good for a quick refresh or for a whole day of beauty. Call for more information.
Will you still store, clean, and glaze my fur?
Of course! Call for an appointment, and we’ll work with you to make all the arrangements for curbside drop-off, or ask about free home pickup.
I need a personalized gift. Can you help?
We offer a variety of personalized items online, including linens, stationery, jewelry, travel accessories, and more. Ordering is easy, and you can preview your choices before you place your order. Some items in our stores can also be personalized—simply ask a gift advisor for assistance.