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Returns

We want you to be completely happy with every purchase. If you are not satisfied you have 30 days to return most Neiman Marcus purchases. Altered apparel, special orders, cloth face mask coverings, perishable or personalized/monogrammed items, and items identified as "final sale" cannot be returned.

Our stores are now open for either in-store or by-appointment shopping! If you need to return an item purchased between 2/15/20 and 7/15/20, please make arrangements to bring it to your store or send it back to us by 8/15/20 so we can process the return. Beginning 7/15/20, all returns will be accepted within 30 days of receiving your order.

For complete details, see our Shipping and Returns policies.